Privacy Policy

SonicSpaces is a service of Scenevia LLC (scenevia.click). You can contact us at [email protected] or by phone at +1-415-915-2026.

If you have questions about this policy, or if you want to exercise your privacy rights, use the “Request my data” button above or email us directly.

This Privacy Policy applies to personal information processed when you visit our website, create an account, communicate with us, or book a studio through SonicSpaces.

• “Personal information” means information that identifies or relates to an identifiable person.
• “Processing” includes collecting, storing, using, disclosing, and deleting information.
• “Service” refers to SonicSpaces booking and related customer support.

This policy does not cover third-party websites or services that we do not control, even if they are linked from our pages.

We collect information in three main ways: information you provide, information created during bookings, and technical information.

• Account data: name, email address, and any profile fields you choose to provide.
• Booking metadata: studio identifier, booking dates/times, duration, pricing totals, cancellation status, and support interactions.
• Communications: messages you send to us, support tickets, and feedback.
• Technical data: IP address, approximate location (city/region derived from IP), device type, browser, referring page, and cookies/local storage used for preferences and security.

We do not record audio through the Service.

We process personal information for the following purposes:

• Provide the Service (account creation, booking management, confirmations, and customer support).
• Security and fraud prevention (detect abusive behavior, protect accounts, maintain availability).
• Service improvement (understand usage patterns, fix errors, and improve usability).
• Compliance (meet legal obligations, respond to lawful requests).

Where applicable under data protection laws, we rely on legal bases including performance of a contract, consent, and legitimate interests (balanced against your rights).

We may share personal information in limited circumstances:

• Service providers that help us operate the Service (hosting, email delivery, security). They are contractually restricted to process information only on our instructions.
• Legal and safety when required by law, subpoena, or to protect rights, safety, and integrity.
• Business transfers in connection with a merger, acquisition, or sale of assets (with appropriate safeguards and notices as required).

We do not sell personal information in the traditional sense. If the definition of “sale” varies by jurisdiction, you may contact us to opt out where applicable.

Depending on where you live, you may have rights such as:

• Access to your personal information and information about how it is used.
• Correction of inaccurate or incomplete data.
• Deletion (in some cases, subject to exceptions such as legal obligations).
• Portability (receive a copy in a commonly used format).
• Restriction or objection to certain processing.
• Withdraw consent where processing is based on consent.

To exercise your rights, email [email protected] or use the “Request my data” form. We may ask you to verify your identity to protect your account.

We retain personal information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the category of data and legal requirements.

We use reasonable administrative, technical, and organizational safeguards, including:

• Encryption in transit (HTTPS).
• Role-based access controls and least-privilege practices.
• Monitoring for abnormal activity and security incidents.

No method of transmission or storage is 100% secure. If you believe your account has been compromised, contact us immediately at +1-415-915-2026.

We use cookies and similar technologies to keep the Service reliable and secure, remember preferences, and understand usage. You can manage consent via the cookie settings modal.

• Essential: required for core functionality, session continuity, security, and basic preferences.
• Analytics: helps us understand aggregated usage (pages viewed, time on page) to improve user experience.
• Marketing: used to measure campaign performance where applicable (typically disabled unless you opt in).

You can also control cookies through your browser settings. Disabling some cookies may impact parts of the Service.

We may process and store information in countries other than your own. When we transfer personal information internationally, we use appropriate safeguards required by applicable law (such as contractual protections).

The Service is not directed to children under 13 (or a higher age threshold where required by law). We do not knowingly collect personal information from children. If you believe a child provided us information, contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date shown at the top of the page. If changes are material, we will provide additional notice where required.

For your convenience, you can save the latest effective date in your browser. Click the button below to store today’s date as “last reviewed” locally (only on your device).